Acceptance conditions

Acceptance conditions for waste skips

Using the container
For all types of container, the load may extend no more than 20 cm above the rim of the container (provided it is filled stably). On the day the container is to be emptied and/or collected, the customer must place it ready on the public road, or on easily accessible ground connected to the public road, or at a location agreed in advance that can be reached easily and free of charge by ContainerOnline staff and equipment. On the emptying day, any lock must be removed, as otherwise the container cannot be emptied. Any additional emptying will be charged to the customer.

Waste collection.

The following waste is not accepted:
(Small) hazardous waste, medical waste, asbestos-containing materials, toxic waste, radioactive waste, vegetable and animal oils and fats, slaughterhouse waste, PVC, white and brown goods (large household appliances and consumer electronics), (car) tyres, dredging spoil, used oil, discarded equipment, and waste containing ozone-depleting substances or fluorinated greenhouse gases.

Construction and demolition waste
Construction and demolition waste is mixed waste that usually comes from building, demolition and renovation work. A construction and demolition waste skip may not contain a single waste stream (1 waste type), and at least 70% of the waste must be recyclable. Permitted:
Bulky waste, rubble, concrete, stones, plaster (max 5%), wood, metals, paper/cardboard, plastics, synthetic materials, household items, construction film, floor coverings, insulation materials, glass (max 2%), packaging materials (max 2%).

The following waste is not accepted:
Hazardous waste such as sealant tubes, paint tins, batteries, oil or fluorescent tubes, asbestos or asbestos-like material, electrical appliances, organic waste, waste covered by the Dutch Rendering Act (Destructiewet), household waste, roofing waste (bituminous and tar-containing), substances that can react explosively with water, air or other waste, loose soil or sand (only adhering soil or sand permitted).

Bulky waste
Bulky waste is mixed waste that usually comes from clearing out and emptying homes, buildings and sheds. A bulky waste skip may not contain a single waste stream (1 waste type), and at least 70% of the waste must be recyclable. Permitted:
Household items, floor coverings, paper/cardboard, plastics, synthetic materials, rubble, concrete, stones, plaster (max 5%), wood, metals, construction film, construction and demolition waste, insulation materials, glass (max 2%), packaging materials (max 2%).

The following waste is not accepted:
Electrical appliances, paint tins, organic waste, household waste, roofing waste (bituminous and tar-containing), hazardous waste such as sealant tubes, batteries, oil or fluorescent tubes, asbestos or asbestos-like material, waste covered by the Dutch Rendering Act (Destructiewet), substances that can react explosively with water, air or other waste, loose soil or sand (only adhering soil or sand permitted).

A-grade wood
The term A-grade wood covers the following materials:
Unpainted solid wood such as beams and pallets, free from contaminants such as plastic, cement residue, paper, etc. The wood may contain nails and screws. Fittings and bolts thicker than 10mm must be removed.

The following waste is not accepted:
textiles, sand, rubble, soil, roofing, paper, metals, corrugated sheets, plastics, glass, coarse fibreboard, chipboard, triplex, plywood, hardboard, softboard, clearing and pruning wood, fire-damaged wood, railway sleepers, impregnated or otherwise preserved wood, chemically contaminated material, rotting or mouldy wood, asbestos or asbestos-like material.

B-grade wood
The term B-grade wood covers the following materials:
Painted or unpainted wood, doors, window and door frames, pressed wood, chipboard (laminated or not), hardboard and softboard, used wooden furniture without upholstery (no wicker or rattan furniture). The wood may contain nails and screws. Fittings and bolts thicker than 10mm must be removed.

The following waste is not accepted:
Plastics, textiles, sand, rubble, soil, roofing, paper and cardboard, fibreboard with cement mortar, impregnated wood, impregnated sleepers, clearing and pruning wood, roots and stumps, fire-damaged wood, metal parts larger than 200x100x5 mm and non-magnetic metals, chemically contaminated material, rotting or mouldy wood, asbestos or asbestos-like material.

C-grade wood
The term C-grade wood covers the following materials:
Railway sleepers (with metal plates and bolts removed), impregnated or otherwise preserved wood, coarse fibreboard

The following waste is not accepted:
A-grade wood, B-grade wood, textiles, sand, rubble, soil, roofing, paper, metals, corrugated sheets, plastics, glass, clearing and pruning wood, fire-damaged wood, chemically contaminated material, rotting or mouldy wood, asbestos or asbestos-like material

Clean rubble
The term clean rubble covers the following materials:
Concrete rubble, masonry rubble, paving rubble with a maximum of 10% sand, hardened leftover concrete and mortar, wall tiles, floor tiles, bricks, paving bricks, gravel tiles, concrete paving slabs, roof tiles, reinforced concrete (with steel).

The following waste is not accepted:
Gypsum products, rubble containing soot or asbestos, plaster rubble, aerated concrete, asphalt concrete, plastic, paper, wood, sand contamination (maximum 10%)

Plaster
The term Gypsum covers the following types of waste:
All types of gypsum and cellular concrete. Gypsum and cellular concrete may be mixed.

The following waste is not accepted:
wood, fibreboard, pressed straw board, insulation material, soil, sand, dredgings, stone or concrete rubble, wallpaper, vinyl offcuts, plasterwork and/or laminated chipboard, roofing waste or bits of bonded roofing felt, wet gypsum, asbestos or material resembling asbestos

Roofing waste
The term roofing waste covers the following types of waste:
roofing gravel, roofing felt, tar-containing and bituminous adhering material (insulation), 10% wood and other demolition waste

The following waste is not accepted:
Rubble, wood, metals, plastics, glass, textiles, hazardous waste, asbestos or material resembling asbestos

Green waste
The term green waste covers the following types of waste:
Branches, prunings, garden waste, shrubs, green waste, grass, reeds, grass cuttings, bamboo, leaves, turf with a maximum of 5 cm of soil, up to a maximum of 25% of the total volume.

The following waste is not accepted:
Anything that does not compost, such as tree stumps, wood, rubble, paper, plastics, packaging, iron, attached contaminated soil and sand, contaminated landscaping waste, Japanese knotweed.

Garden waste
Garden waste is mixed waste that usually comes from the garden. A garden waste skip may not contain a single waste stream (one waste type), and at least 70% of the waste must be recyclable. Allowed:
Green waste, prunings, wood, rubble, construction and demolition waste, plastic and wooden garden furniture, metal, household items and turf with a maximum of 5 cm of soil, up to a maximum of 10% of the total volume.

The following waste is not accepted:
Material containing or resembling asbestos, corrugated sheets, car tyres, roofing waste – roofing felt, bitumen, roofing gravel with adhering material, hazardous waste, small chemical waste, electrical appliances, batteries (corrosive or irritant substances), organic waste, Japanese knotweed, residual waste/household waste, soil/street sweepings.

Soil
The term soil covers the following materials:

Sand, earth, soil, clay, closely mown turf. All free from contamination.

The following waste is not accepted:
rubble, asbestos or material resembling asbestos, Japanese knotweed, other waste such as plastic, paper, wood, etc.

Acceptance conditions for wheelie bins

Residual waste

Description

All waste produced in the course of running a business that is not suitable for recycling and can be processed in an incineration plant.

Allowed

• All non-recyclable but combustible waste from businesses. Items may not be larger than 30 x 30 x 60 cm.
• Office waste, canteen waste, packaging material, paper and cardboard >95%
• Organic residues (food), cans and/or glass <5%

Not allowed

• Substances that cause an unpleasant smell.
• Burnt waste.
• Chemicals and other substances that may harm the health of people, animals or crops, or may damage the soil. Material containing asbestos and materials resembling asbestos.
• Explosive waste, fireworks and flares.
• Burning or smouldering waste, or substances that give off flammable gases and/or ignite on contact with water.
• Waste that is difficult to process for environmental, hygiene, aesthetic and/or technical reasons, specifically
  hospital waste, agricultural film, mattresses, car tyres, insulation material (glass and rock wool, EPS), etc.
• Radioactive substances, substances that emit ionising radiation, and materials that have been exposed to such radiation and can be expected to emit such radiation.
• Closed, or fully or partly filled barrels, drums, tins and other packaging whose contents cannot be checked directly.
• Cooked food waste (swill), meat and fish waste, carcasses, slaughterhouse waste and faeces
  Sand, soil, stone and (concrete) rubble.
• Liquids and liquid waste, paste-like waste, specifically full tins/sealant cartridges
  Dusty waste and waste that causes dust nuisance.
• Large solid, non-combustible items.
• Bundled materials, such as bales of paper, film and plastics.
• White and brown goods such as fridges and other electrical appliances, batteries and accumulators

* If any of the above substances are present in the waste stream, ContainerOnline BV reserves the right to refuse the waste concerned or to accept it under adjusted conditions.

Fair use policy

Rates per collection or subscription are based on a density of 90 kg per m3
for residual waste.

Paper / cardboard

Description

Paper and cardboard completely free of other waste materials, directly suitable for reuse.

Allowed

100% paper and/or cardboard, excluding (colour) printed matter (newspapers/leaflets)

Not allowed

• Waste containing or resembling asbestos.
• Newspapers/leaflets.
• Files and/or ring binders.
• Plastic and laminated parts.
• Wet paper and/or cardboard.
• Organic waste/contamination.
• Burnt paper and/or cardboard remains.
• Hot, smouldering or burning objects/parts.
• Other (hazardous) waste materials and contamination.

* If any of the above substances are present in the waste stream, ContainerOnline BV reserves the right to refuse the waste concerned or to accept it under adjusted conditions.

PD

Description

PD is a waste stream made up of a mix of used packaging that has been emptied by shaking, pouring or scraping, from businesses based in the Netherlands, consisting of plastic and/or drinks cartons

Conditions

Commercial PD must be presented as follows:

• In a wheelie bin or skip, preferably in PD bags
• PD bags must be transparent so the collected PD waste can be inspected. Non-transparent bags will be grounds for rejection.
• The container must be at least 85% full and must be emptied at least once a month

Allowed

P: Plastic bottles and containers

• Bottles for water, soft drinks, milk, fruit and vegetable juice, oil and vinegar
• Squeeze bottles, cups, trays, bags and tubs for food
• Bottles for detergents, shampoo and soap
• Materials such as caps, lids, wrappers, seals and labels may be present

The above packaging with the following specifications: length ≤ 75 cm, unit weight ≤ 500 grams and volume ≤ 5 litres.

D: Drinks cartons

• Cartons for water, squash, wine, milk, custard, yoghurt, fruit and vegetable juice, soups and sauces

Drinks cartons made of cardboard/PE or cardboard/aluminium/PE

All PD packaging must be (scraped) empty

Not allowed

• Metal drinks and food cans, aerosols, caps and lids
• PVC packaging
• Paint tins, sealant tubes and polystyrene
• Agricultural plastic and pond liner
• Contaminated packaging
• Small chemical waste (KCA), packaging of chemical waste (hazard symbol, bottles with child-resistant caps)
• Scraps of paper, cardboard and film, paper cups
• Medical and hospital waste such as blister packs, hypodermic needles and face masks
• Toys, air beds, garden chairs, crates and video and cassette tapes
• Household items and utensils (buckets, dish racks and the like)
• Non-product materials such as stones, rubber, textiles, wood, incontinence products, electronic devices, glass, and vegetable, fruit and garden waste
• Animal waste such as carcasses and slaughter waste
• Car batteries and batteries

Bottle glass

Description

Bottle glass that has been used as packaging, is not contaminated with chemicals or liquids, and is free of any other waste, making it directly suitable for reuse.

Allowed

• Rubber bands, candles, paper, cardboard, plastic, green waste (flowers, plants), sponges, string, wood, gloves and other contaminants that cannot be digested or composted
• Orange peel (collect separately)
• Eggshells and peanut/nut shells
• Animal carcasses, large soup bones and mussel shells
• Chemical waste
• Contamination from mineral oils, grease trap fats or other (chemical) contaminants
• Used household fats
• Plastic and/or paper bags (including compostable bags)

* If any of the above substances are present in the waste stream, ContainerOnline BV reserves the right to refuse the waste concerned or to accept it under adjusted conditions.

Coffee grounds

Description

The leftover grounds from coffee beans after brewing coffee.

Allowed

• Coffee grounds only, without packaging

Not allowed

• Packaging or packaging materials (bags/boxes/glass/tins/bottles/caps/cardboard)
• Other types of fruit or food leftovers
• Plastic
• Residual waste

* If any of the above substances are present in the waste stream, ContainerOnline BV reserves the right to refuse the waste concerned or to accept it under adjusted conditions.

Paper coffee cups

Description

Paper drinking cups with PE coating.

Allowed

• Used, empty, clean paper cups (fully drained, printed or unprinted)
• Unused paper cups (printed or unprinted)

Not allowed

• Dirty paper cups with food leftovers.
• Paper cups filled with items/packaging/food leftovers (such as tea bags).
• Burnt paper cups
• Mixing with other paper and cardboard streams

Delivery conditions

Paper coffee cups are collected in wheelie bins, in plastic bags intended for this purpose. These catch any leftover liquid.

* If any of the above substances are present in the waste stream, ContainerOnline BV reserves the right to refuse the waste concerned or to accept it under adjusted conditions.

Confidential paper (archives)

Description

(Office) paper and bundled paper containing confidential information.

Allowed

• Office paper
• Paper bundles with staples, paper clips, folders, transparencies or binders.

Not allowed

• Wet cardboard or paper
• No contamination such as cardboard, newspapers, laminated paper and cardboard
• Contamination of the paper with other waste materials

* If any of the above substances are present in the waste stream, ContainerOnline BV reserves the right to refuse the waste concerned or to accept it under adjusted conditions.

** Wastenet collection works exclusively with CA+ certified archive processors. Destroyed in accordance with the CA+ standard means that confidential documents are destroyed within 24 hours of collection. Transport is carried out using special lorries fitted with a secure locking hatch. Collectors from a CA+ certified company are thoroughly screened.