Privacy statement

ContainerOnline B.V. is located at Hertzstraat 3, 1446 TE Purmerend.
Email address: info@containeronline.nl
Phone number: 085-3035343, available Mon to Fri from 8.30 to 17.00.
ContainerOnline B.V. is registered with the Dutch Chamber of Commerce (KvK) under number: 65583434

In this privacy statement, we explain which personal data we process and why. Above all, we handle personal data with care, we never share it without your consent, and we only process the personal data we need to provide our services.

Processing of personal data

When you place an order in our webshop, we ask for the following details:

First name and surname
Address details
Email address
Phone number
Company name (optional)
Different delivery address (optional)
Payment details (via Mollie BV)
* For verification purposes, Billink asks for a date of birth or Chamber of Commerce (KvK) number (for businesses).

You can create an account. To do so, we ask you to choose a password. This password is always protected, even from us. The password is stored in the database in encrypted form.

When you use the ContainerCheck, we ask for the following details:

Name (optional)
Phone number (optional)
Email address (optional)

These personal details are only used to contact you, to give you advice or to answer your question. The details are not shared or used for any other commercial purposes.

When you use a contact and/or request form, we ask for the following details:

Company name
Name
Address details
Phone number
Email address

These personal details are only used to contact you, to give you advice or to answer your question. The details are not shared or used for any other commercial purposes.

Sharing personal data with third parties

Suppliers
ContainerOnline works with a network of waste collectors and hauliers to deliver skips. We have a data processing agreement with these parties to ensure privacy rules are upheld. Only the personal data needed to carry out the order is shared with the party concerned. Contact will take place via ContainerOnline. Before delivering the container, the driver may call you on the phone number provided for instructions on where to place it.

Mollie B.V.
For payments via iDeal, ContainerOnline has an agreement with Mollie BV. Through a secure connection via the webshop, Mollie BV receives the amount due plus your first name and surname. When you use an online payment application (online banking), your payment details, including your account number, are sent back and stored in Mollie's secure environment.

Kiyoh B.V.
ContainerOnline B.V. uses the review company Kiyoh B.V. If you accept the terms and conditions and the privacy statement, you will receive an email after your order asking you to review our service.

Sneider incasso
For the collection of overdue payments, ContainerOnline hands the matter over to Sneijder incasso. If such a situation arises, all personal data provided will be shared with this party.

SnelStart accounting software
ContainerOnline uses the accounting software SnelStart. All orders, along with the associated personal data, are stored in it.

Retention of personal data

Personal data arising from orders is kept for the statutory retention period required by the Dutch Tax and Customs Administration (Belastingdienst). After that, the data is deleted in accordance with the applicable guidelines.

Securing personal data

We take the following measures to keep personal data secure:

All our websites are secured with a COMODO SSL certificate for sending data. (You can recognise this by the padlock at the top of your browser and the https:// before the address.
Our servers and databases are kept fully up to date with security software such as virus scanners and firewalls.
All employees who have access to the data are aware of the legislation and handle it with care.

Viewing, changing or deleting your data

You have the right to view, correct or delete your personal data. You also have the right to withdraw any consent you have given for data processing, or to object to ContainerOnline processing your personal data. You can request a digital file of all the data we have collected about you. To do so, simply send an e-mail to info@containeronline.nl.

Cookies

A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. ContainerOnline uses the following cookies:

Necessary cookies
These cookies make sure the website works properly from a technical point of view. For example, the products you choose are stored in your shopping basket using cookies.

Analytics cookies
Your browsing behaviour shows us how visitors use our website. This data is recorded and stored. For this purpose, we have a data processing agreement with Google Analytics and Hotjar.
This information helps us improve our website. The data is not used for commercial purposes.

Marketing cookies
We use Google Display and Facebook Ads for promotion. ContainerOnline BV places a cookie and, based on your visit to our website, will show banners on websites that are part of the network concerned.

When you first visit our website, we tell you about these cookies and ask for your permission to place them. If you don't want your browser to store cookies, you can change this in your browser settings. You can also delete cookies that have already been placed via your settings.